Making everything easier: administrative efficiency

Behind its market-polished web face is the nuts-and-bolts ChamberLife- a powerful administrative tool. Built on a single, dynamic database, the software streamlines PACC's paperless workflow everywhere. 

Whenever a member does something online -pays dues, updates information- it's automatically recorded throughout the system.  So are all event-related transactions.  The member-updated directory has saved time and increased income.  Financial events are continuously tracked, reconciled,  and reported on demand.  ChamberLife monitors payables and generates invoices, too.

'Almost everything I do is faster and simpler,' says PACC Executive Assistant Cheryl Ann McIntosh. 'We probably save 10 to 12 hours a week on routine tasks, time we can give to member service and marketing.'

Another feature, often underappreciated until it's used, is data mining and reporting.  If it happens through the web site, Pell can track it and generate custom reports that help make decisions about everything from changes in event schedules to funds allocation to adjustments in web site content.  Not only is PACC a smarter-looking chamber website.  ChamberLife data capabilities have made PACC a smarter chamber, period.